To check to see if Windows is detecting the monitor using a computer that is running a version of Windows Vista, Windows 7, or Windows 8, do the following: If you see Drag the monitor icons to match the physical arrangement of your monitors, it means that Windows is detecting more than a single monitor. You can click the drop-down menu under Display to see which monitors are detected. This option is not available if Windows only detects a single monitor.Right-click on the desktop and click Properties.
To check to see if Windows is detecting the monitor using a computer that is running a version of Windows XP, do the following: If the device is listed with an error, reinstall the drivers following the instructions on the website.Ĭheck to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.Ĭheck to see if the monitor is being detected by Windows. If you do not see the USB video adapter in Device Manager, refer to the following FAQ. When you test the video cables, video source, video destination, and USB video adapter, it is recommended that you do the following:Ĭheck Device Manager under Display adapters, Universal Serial Bus controllers, or USB Display adapters. To do this, press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. When you test your cables, it is recommended that you do the following: Ideally, you should test a component that you know works in another setup. Use a different video cable, video source, video destination, and USB video adapter in your setup to see if the problem persists. Use the video cables, video source, video destination, and USB video adapter in another setup to see if the problem is with the components or the setup. To test your setup components, try the following: You can test to make sure that the following components are working correctly and are not the source of the issue: When you troubleshoot issues with a USB video adapter, there are some quick tests that you can complete to rule out potential problems.
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